• As a courtesy to our clients and our therapists we request 48 hours notice for rearrangement or cancellation of treatments otherwise we reserve the right to charge 50% of treatment fee.
• Clients arriving late cannot be guaranteed full treatment time, but will be charged full price for the treatment booked.
• Large bookings will be charged 50% to secure the appointment.
• Gift vouchers can be purchased through our website, please go to our BOOK / SHOP page.
• Must be used within 12 months of issue and cannot be extended past the validation date.
• Are non-redeemable for cash.
• Lost vouchers cannot be replaced
• Must be produced on arrival as proof of purchase.
• Riverside Beauty reserve the right to amend prices and modify or discontinue treatments as indicated in this price list.
• Please confirm at the time of booking to establish any changes that may have been made.
• Clients can park outside the salon for free. Please park sensibly and on the right hand side by the wall as you enter.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We have a legal duty to protect personal information that we collect under the Data Protection Act 1998, (the "DPA") and the General Data Protection Regulation (EU) 2016/679, (the "GDPR").
For the purpose of the DPA and GDPR, we are the data controller and are located at Riverside Beauty, The Pump Room, Lower Mill Street, Ludlow, Shropshire, SY8 1BH. If you have any queries relating to this policy you may also contact us at info@riverside-beauty.co.uk.
We collect information about you for two reasons: firstly, to process the order and secondly, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us in the future.
The type of information we will collect about you includes:
• your name
• address
• phone number
• email address
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us.
To the fullest extent permitted at law, Riverside Beauty provide this website and its contents on an "as is" basis and makes no and expressly disclaims all representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this site including, without limitation, warranties of merchant ability and fitness for a particular purpose. In addition, Riverside Beauty does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice except as specifically stated on this Web Site, to the fullest extent permitted by law, neither Riverside Beauty nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web Site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Riverside Beauty does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Riverside Beauty, its affiliates, directors, employees or other representatives.